Precision, Efficiency, Excellence
With extensive experience in the retail sector across the Balkans, OCM International has developed a deep understanding of its evolving market dynamics and the diverse needs of both domestic and international stakeholders. The company’s strategic focus on market evolution and consumer trends has facilitated the successful introduction of renowned international brands into shopping centers under OCM’s management, while also supporting the expansion of international retail chains and the growth of high-performing local businesses.
By leveraging its industry expertise, OCM ensures that retail environments remain competitive, well-optimized, and aligned with global retail standards, enhancing both tenant performance and asset value.
Technical Services Include:
- Tenant Fit-Out Coordination – Overseeing tenant installations to ensure compliance with property standards and regulations.
- Technical Inspections & Contract Management – Conducting thorough assessments, preparing specifications, and managing contractual agreements.
- Facility Service Assessments – Evaluating existing service offerings to enhance operational efficiency.
- Maintenance Supervision & Optimization – Managing routine, planned, and extraordinary maintenance to ensure asset longevity and functionality.
- Real Estate Optimization Initiatives – Identifying and implementing interventions to maximize property performance.
- Lifecycle Maintenance Management – Streamlining maintenance strategies to enhance operational effectiveness and cost efficiency.
- Budget Control & Value Engineering – Managing accounting, engineering solutions, and project budgets to optimize costs while maintaining quality standards.
- Regulatory & Compliance Coordination – Overseeing land registry processes, local housing rate management, and insurance coordination.
- Energy Optimization & Sustainability Projects – Leading energy efficiency initiatives by bringing together top industry professionals and specialized expertise.
Line Desk by BPA TEC
Innovative Solution for Managing and Maintaining Shopping Centers and Retail Chains.
Line Desk is an advanced service management platform designed to streamline the operations and maintenance of shopping centers and retail chains. Tailored to meet the unique needs of property managers and maintenance teams, Line Desk offers a centralized system for efficient ticketing, task management, and real-time communication.
- Centralized Ticketing – Create, assign, and track maintenance and service requests efficiently.
- Mobile Access – Field teams receive updates and manage tasks on the go.
- Advanced Analytics – Gain insights to improve workflows and reduce downtime.
- Customizable Workflows – Adapt processes with billable ticket categorization and multi-level approvals.
- Asset Management – Track assets with pricing, documentation, and maintenance history.
- Real-Time Communication – Built-in chat with file sharing for seamless collaboration.
- Client & Location Management – Organize tenant and store data with custom fields.
- Full Visibility Dashboard – Monitor all tasks in one place for complete oversight.